Water Tariffs remain the same in 2022

With the price of residing rising and clients experiencing change in costs for items and providers, the Water Utilities Corporation (WUC) says it doesn’t have any plans or consideration to revise its charge upwards.

A water tariff overview course of includes a proposal and request to Cabinet by WUC by the guardian ministry. Once approval has been made by cupboard then the tariff will be effected.

“Currently, there are no plans to review the tariff”, says WUC Chief Executive – Gaselemogwe Senai. He shares that the final revision to the water tariffs was imposed in June 2021 with the bottom consumption Tariff block of 0-5 kiloliters (5000Liters) for home not being subjected to any adjustment and VAT, to make sure affordability.

Senai nonetheless admits that the state-owned water provider is making two steps ahead and three steps again in its effort to gather excellent money owed from clients.

Senai says whereas clients at the moment are usually compliant, there was a forth and again setting because of the truth that there may be steady accrual of debt. 

“The Corporation continues to allow flexible payment plan arrangements to improve customer affordability of outstanding bills”, says Senai.

Figures shared by the water utilities firm reveals that by 31 March it was owed as a lot as P1.211 billion with P641 776 611 of that collected within the fourth quarter of final 12 months. WUC says the debt for home clients was sitting at P799 million in the course of the interval underneath overview.

“It is key to note that debt is a moving target and while we make strides in collection, there is continuous accrual of debt due to ongoing consumption”, says Senai.

Since the beginning of the 12 months, the company by its varied stations throughout the nation has been on a marketing campaign to induce clients to settle their excellent payments. WUC has additionally applied measures akin to constant Communication with Customers and stakeholders and account administration marketing campaign that promotes participation by clients in lively account administration.

Senai says by taking water training to varied stakeholders, WUC has seen Batswana appreciating the processes concerned in bringing potable and wastewater to their properties and understanding the necessity to pay their water payments.

“There are instances where some customers had stayed longer without paying for water and for those we encouraged payment plans for continuous water supply.”

Senai says that the place such plans usually are not made or honoured, the Corporation has terminated water provide. “Disconnected customers however tend to reconnect immediately. We encouraged Batswana to manage their water accounts to ensure that there are no supply interruptions and inconveniences.”

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